Access EFAP Support
Plan Members have 24-hour, 7-days-a-week toll-free confidential telephone access via the Care Access Centre to EFAP for crisis counselling, risk assessment and matching to appropriate service(s). Their Intake Specialists are fully bilingual in English and French.
To access support from Morneau Shepell, your EFAP provider, you may visit their website or call their Care Access Centre for support at 1-844-880-9142.
All Health Modules with Manulife also include counselling services under the professional services benefit. For a list eligible professionals and your module maximums please go the the Extended Health & Vision Benefits Coverage.