LifeWorks Crisis Support Line
While the EFAP help line is open for eligible employees and covered family members, LifeWorks has also opened up a Crisis Support Line for anyone in the community, who may not otherwise have access to an EFAP program and is in need of emotional support in relation to these events. This crisis line may be accessed by plan members eligible for EAP, as well as anyone in the community not eligible for EAP. The Crisis Support Line is open 24/7 and can be reached at: 1-844-751-2133.
By calling, individuals will receive professional emotional support and/or referral to community resources. This resource is available to anyone and everyone.
Please note: employees and their dependants should call their toll free EAP line as this line will offer a more robust suite of services. The crisis support line is only for individuals who are not EAP eligible. It will offer immediate support to those in need urgently and will provide guidance to community resources to assist those individuals with knowing where to turn for additional support.