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Accessing Kii

Activate your free account:

  1. Visit www.kiihealth.ca on any web browser (computer, tablet or smartphone)
  2. If you have not already created an account, click on Sign Up Here
  3. Enter: ELC0724
  4. Complete your profile and create a password
  5. Click the link in the email confirmation, and you’re done!

OR call 1-866-814-0018, 24 hours a day, 7 days a week.

Here is a brochure with more information about the available services and a membership card you can print out and add to your wallet.

Wellness Plan

Welcome to Kii!

ELCIC Group Services Inc., as your plan sponsor, has invested in Kii, a Health & Wellness Program, to provide you and your dependents with the support you need, when you need it.

Kii is here to empower you throughout your lifelong journey to healthier living.

As a member of the ELCIC Group Benefits Plan, you and your dependents have access to:

Member and Family Assistance Plan (MFAP)

Many people face personal problems and pressure in their daily lives. Sometimes these problems become too much to handle and will begin to affect personal happiness, family life, performance at work and physical and mental health. Problems can worsen with time and may become difficult to deal with individually. Kii (formerly HumanaCare)’s support and counselling can assist in finding ways to deal with these life challenges.

Kii’s services are available through a host of mediums to meet the demands of busy lives, including in-person counselling, e-counselling and telephone counselling.

All support services are accessed voluntarily by an eligible member and their families and are strictly confidential. This means that Kii will not disclose any information about members to anyone without consent and authorization (except in case of medical emergency or legal requirement mandating disclosure, or unless you pose a clear danger to yourself or others).

Kii can assist in the following areas:
  • relationship and couples
  • family and parenting
  • stress
  • anxiety
  • depression
  • substance use
  • legal and financial
  • grief and bereavement
  • career coaching
  • behavioural management
  • diet and nutrition
  • work-related stress
  • bullying and harassment
  • crisis and trauma
  • healthcare navigation and support